Terms of service.

These Terms and Conditions apply to Berry Cross Flowers. By accessing our website you are bound by these Terms and Conditions. If you do not wish to be bound by them, you should stop using our website. If you have any questions relating to the Terms and Conditions of a purchase, please contact us on the number provided prior to ordering.

We are a small local business and therefore we can offer homegrown flowers only between April 1st to September 30th. As our product is seasonal, flowers and foliage may differ from those photographed.

In the event of supply issues we reserve the right to amend orders to the same value and quality.

Your privacy matters

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase

  • Email address

  • Name

  • Phone number

We provide this information to Squarespace, our online store hosting provider, so that they can provide website services to us.  

Our payment processor(s) Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/gb/legal/link.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

We will not share your data with any third parties. If you would like your data removed, please email us at alice@berrycrossflowers.co.uk.